Regulation
Regolamento per la partecipazione all’evento denominato “AMA MUSIC FESTIVAL”
For a smooth experience, please carefully read and comply with the following terms and conditions. These terms and conditions are published on the website www.amamusicfestival.com and at the entrance to the event area. These terms and conditions are deemed to be read and accepted by purchasing a ticket to participate in the event. These regulations must be observed by both those attending the event as a whole and those attending individual days and/or performances. Therefore, the term “event” refers to both the AMA MUSIC FESTIVAL and individual evenings and/or performances organized within it. The organizer is AMA Entertainment s.r.l.s., VAT no. 04855030260, with registered office at Viale Enrico Fermi 14/t, Asolo (TV).
For anything not expressly provided for in this regulation, reference is made to the current legislative and regulatory provisions.
TICKETS AND ACCESS
Purchase procedure: for the sale of tickets for the event (or even for just a portion of it, as it is a series of shows organized on different days), the organizer uses exclusively authorized sales channels, expressly listed in the official promotional channels of the event itself and on the website www.amamusicfestival.com.
Named Tickets: For events with named tickets, in accordance with the June 27, 2019, decree against “secondary ticketing,” the name can be changed after purchase. Each ticket must bear the name of the actual event attendee, as indicated on the ID.
Right of Access: The organizer reserves the right to deny access to the event in the event of possession of an irregular or damaged ticket. In the event of loss, theft, or damage, it is not possible to obtain a refund of the ticket price or exchange it for tickets for other events and/or evenings and/or performances of the organizer.
Cancellation and Complaints: If a spectator cancels the event, there will be no refunds, neither for the ticket price nor for any additional fees. Any complaints regarding your seat—if assigned on your ticket—must be made known to the staff before the show begins.
Ticket Retention: Spectators must show their event ticket upon request by security personnel during the event. The ticket must be retained until exiting the event area.
Participation at your own risk: Participation in the event is at your own risk. The organizer is not responsible for any damage suffered by visitors, unless caused by intent or gross negligence on the part of the organizer.
Exiting the event area: Unless expressly authorized by the organizer, it is not possible to temporarily leave the event area unless a new ticket is purchased.
RULES OF CONDUCT
Audio and video recording: Recording, photographing, or filming the shows in any way for commercial purposes is strictly prohibited unless expressly authorized by the organizer. Brief recordings for private use using non-professional equipment are permitted.
Aggressive behavior: Aggressive or harassing behavior toward crowd control staff and other spectators will absolutely not be tolerated; offenders will be excluded from the event.
Integrity of the structures: it is absolutely forbidden to damage or tamper with any structure, infrastructure or property within the event area.
Climbing Prohibited: Climbing on balustrades, parapets, dividers, or other structures not intended for public use is prohibited; violators will be disqualified from participating in the event.
Access to routes and exits: Loitering on access routes, escape routes, or any other escape routes is prohibited, to ensure a continuous and safe flow of people.
Access while impaired: Access to and permanence within the Festival area will not be permitted to anyone clearly under the influence of alcohol or drugs; offenders will be excluded from the event.
Hearing Risk: Loud music can damage your hearing. The use of safety earplugs is recommended.
Photosensitive Epilepsy Warning: Strobe lights, flashing lights, and lasers may be used during some live performances, which may be harmful to people with photosensitive epilepsy; the organizer declines all responsibility for any injury caused by these factors to people with this condition.
PROHIBITED ITEMS
It will not be permitted to bring into the area where the event will take place:
– suitcases, trolleys, bags and backpacks with a capacity greater than 10 litres (approximately the size of an A4 sheet of paper), helmets;
– umbrellas, walking sticks (with the exception of those with a medical function), selfie sticks and tripods;
– aerosol cans (e.g. mosquito repellent, deodorant, sunscreen, etc.);
– drinks and food;
– cans, glass bottles, water bottles;
– bicycles, scooters, skateboards, roller skates, hoverboards, etc.;
– proper and improper weapons, knives, pointed or cutting instruments, clubs, chains, stones and all objects capable of causing offence or blunt/dangerous;
– explosive material, smoke bombs, signal flares, torches, flammable material;
– musical instruments, stadium trumpets, whistles, etc.;
– professional audio/video recording equipment;
– drones, remote-controlled objects, laser pointers;
– material that obstructs the visibility of other spectators, interferes with emergency signage, or otherwise obstructs escape routes;
– animals of any kind and size, with the exception of guide dogs provided they are muzzled and on a leash.
È possibile l’accesso all’area con bottiglie d’acqua di plastica (usa e getta), esclusivamente senza tappo, salvo diverse disposizioni comunicate in loco dall’organizzatore e/o dalle Forze dell’Ordine.
Personal searches (including metal detectors) are expected. Spectators are required to cooperate with security personnel. Restricted items may be left unattended in a designated area outside the event venue.
CHILDREN
Children 10 and under are entitled to free admission, provided they are accompanied by an adult with a valid ticket. All children under 14 must be accompanied by a ticketed adult.
There is a maximum entry ratio of 3 children (up to 13 years of age) per 1 adult.
For safety reasons, if you purchase a PIT ticket, access to the PIT is permitted to only one child under 10 years of age per adult.
At shows where seats are provided, admission is free only for children under 6 years old if held in your arms; otherwise, a seat must also be purchased for the child.
PEOPLE WITH DISABILITIES
People with disabilities are entitled to free access to the dedicated area, provided they are accompanied by a person with a valid ticket for a single seat. To take advantage of this discount, you must present a disability certificate at the entrance (Law 104 / ULSS declaration).
Upon arrival at the venue, the disabled person and/or their companion must notify the entrance staff, who will provide them with directions and support to make the most of the show.
PARKING
Parking is unattended and is permitted only in designated spaces. It is mandatory to follow the instructions of the staff to ensure proper vehicle parking and efficient traffic flow. Parking in unauthorized areas, on access or emergency routes, or in any manner that might impede the movement of other vehicles is prohibited. Such vehicles will be fined by the authorities and towed away. Drivers are responsible for their vehicles and any personal belongings left inside. The organizer declines all liability for damage, theft, or loss.
CHANGES, POSTPONEMENTS AND POSTPONES
The organizer reserves the right to change the location, date, and/or time of performances for technical or organizational reasons, or due to force majeure (including, but not limited to, storms, earthquakes, general strikes, terrorism, epidemics, etc.). It is the responsibility of the spectator to periodically check the organizer’s official promotional channels and website for any updates regarding the location, date, or time of the event.
If the organizer changes the location and/or time of the event, no refund of the ticket price will be made if: (1) the start and/or end time of the event is changed but it still takes place on the same day as originally scheduled, or (2) the location of the event is moved to another location within a 30 km radius of the one originally scheduled and the event still takes place on the same day as originally scheduled.
BAD WEATHER
ANNULMENT
The organizer reserves the right to cancel the event in whole or in part for technical or organizational reasons or for reasons of force majeure (including, but not limited to, storms, earthquakes, general strikes, terrorism, epidemics, etc.). Cancellation information will be posted on the organizer’s website, official promotional channels, and the ticket office. In the event of cancellation and/or change of one or more artists, ticket refunds are not provided, and are only available in the event of cancellation of the entire concert day.
REFUNDS
If applicable, the refund request must be submitted to the point of sale or sales network where the ticket was purchased within 10 days of the event date. Please note that, unless otherwise specified by the organizer, in the event of cancellation of the performance, the purchaser will be entitled to a refund of the ticket price only, excluding presale fees, charges, commissions, and/or any other additional amounts requested and collected by the authorized reseller.
Excluding the cost of the ticket as previously indicated, the organizer declines all responsibility for any costs, charges, expenses or damages incurred or suffered by the spectator due to the cancellation.
THEFTS / LOSSES
The organizer declines all responsibility for any damage, lost, or stolen items inside the event venue or in the parking lots located outside.
PHOTOGRAPHS AND RECORDINGS
Visitors agree to be photographed, filmed, or recorded as part of the audience. Photographic, video, and audio material acquired on the festival website may be used in festival promotional materials at the organizers’ discretion.